PRIVACY POLICY

At COZYWARMNOOK, we treat your personal information with care — because it belongs to you.

Know Why We Hold Data

We hold personal information only to support essential operations: completing a purchase, processing payment, arranging delivery, and handling a return request. These activities form the core of our service relationship with you. For any additional use — such as sending marketing communications — we seek your explicit consent where required by law or provide a clear opportunity to decline.

Understand What Data We Hold & Why

When you make a purchase through our store, we collect your name, email address, billing information, and shipping address — all necessary to fulfill your order. When you visit our website, we automatically record technical details including your IP address, browser type, and operating system to maintain site functionality and reliability. Marketing emails are sent only where permitted by applicable law and, where required, with your consent — and you may opt out at any time.

Determine How Long We Keep It

We retain personal information only as long as needed to meet the purpose for which it was collected or as required by applicable law. Once that purpose concludes — for example, after your order is delivered and any return window has passed — we securely remove or anonymize the data unless legal obligations require its continued retention.

See How We Protect It

We implement appropriate organizational and technical measures to safeguard your personal information against unauthorized access, loss, or misuse. This includes maintaining secure systems, limiting internal access to those who need it for their role, and ensuring third-party service providers comply with strict confidentiality expectations when handling your data.

Exercise How You Control It

You may request access to, correction of, updating of, or deletion of your personal information — subject to applicable law. If you have previously provided consent for marketing or other non-essential uses and later decide to withdraw it, you may contact us directly at cs@cozywarmnook.com. We will process such requests in accordance with applicable legal requirements. By using this website, you confirm that you have reached the age of majority in your place of residence, or that you supervise any minors accessing the site with proper authorization.

Prepare For What Happens If Things Change

We update this Privacy Policy periodically to reflect changes in legal requirements, business practices, operational needs, or service improvements. Revised versions take effect immediately upon publication on https://www.cozywarmnook.com/. Where material changes occur, we may provide additional notice on the website to ensure transparency. In the event of a merger, acquisition, restructuring, sale of assets, or similar business transaction, your personal information may be transferred as part of that process — always subject to legal requirements and safeguards designed to preserve its protection.

Review it. Control it. Update it. Ask about it.
For privacy-related requests or questions, please contact: cs@cozywarmnook.com