SHIPPING INFORMATION

You’ll know exactly where your COZYWARMNOOK order is — from confirmation to doorstep.

What Happens After You Order

We confirm your order immediately. Then we verify payment, inspect each item for quality, and carefully pack it for safe transit.

Once packed, we hand your order to our fulfillment partner within 48 hours. That’s the first checkpoint in your order’s journey — not the full processing window, but a consistent internal milestone.

How Long Each Step Takes

Your order moves through two clear phases:

Processing Time: 3–7 business days — This includes final preparation, labeling, and dispatch from our fulfillment facility. All timing is calculated using business days only.

Transit Time: 14–30 business days — This begins once your package leaves our facility and covers international transport, customs clearance, and final-mile delivery.

What Can Affect Your Timeline

While we control every step up to dispatch, global logistics involve variables outside our direct management. These include:

  • Public holidays in your country or along the shipping route
  • Severe weather conditions impacting air or ground transport
  • Customs inspections and documentation reviews
  • Transportation disruptions such as port congestion or flight cancellations
  • Country-specific import regulations or delivery requirements

These factors may shift your estimated arrival — but they don’t change how we prepare, dispatch, or support your order.

How to Stay Informed

As soon as your order is dispatched, we send tracking information where available. You’ll receive an email with your tracking number and a direct link to follow your package’s progress in real time.

No tracking? That usually means your carrier hasn’t scanned it yet — which is common in early transit. We recommend checking again within 24 hours of dispatch.

Where to Get Help

If your tracking hasn’t updated in 48 hours post-dispatch, reply to your order confirmation email — we’ll investigate and update you within one business day.

For all other shipping questions, reach out directly to our team at cs@cozywarmnook.com. We respond to every inquiry with clarity and care — no automated replies, no delays.